Pet Care Choice Reviews

You don't get a prescription from the vet, just records of the visit and negative parasite test results are all that is needed. Additionally 1800petmeds and Chewy.com contact your vet for you. I faxed the veterinarian paperwork showing his results, with all the paperwork, emailed it, and had my vet call, but they refuse to ship without a prescription, which does not exist. Moreover, the reps are from the Philippines, claim to be from Canada, and say their products ship from Europe, yet the web site is listed to a Chicago owner with a disconnected phone number. Now I'm thinking I got scammed...

I ordered what I thought was Frontline Plus Orange. The photo was of Frontline Plus Orange and the description is Frontline Plus Orange, but unless you read carefully, you don't realize that you are ordering Frontline Combo. This is a UK product that possibly has different quantity measurements of ingredients and fights different types of types of flea lines. The price was very low and I should have known better. I'm headed to my vet to buy the real stuff today and will be sending this back and/or reporting to my credit card company as fraudulent advertising and deceptive marketing.

I had a very good experience with this merchant. I was not ordering Rx meds like many of the bad reviewers were. I ordered a 6-pack of large bags of Greenies Pill Pockets. PetCareChoice had THE best price I could find, the shipment came in a timely fashion with no problems. And as a bonus, they gave me a $10 credit to my account for referring them to a friend who needed Pill Pockets as well.

Horrible customer service.
Flea product did not work at all. The box looked cheap and damaged. Shipping took a very long time.
I was not able to receive my money back or even speak to a supervisor after calling multiple times.
Don't ever buy from this company.

WARNING TO ALL USERS I used this site twice, nothing wrong with the orders or shipment. However___ my credit card number was stolen twice-each time within a month of my order and the money was used to buy plane tickets from India. Either this site is not secure or they are pirating credit card info.

First, I ordered some Rimadyl for my pooch and sent them the script. They charged my card immediately. After a week, I asked them where my RX was, and they said that there was a problem with the script.
I asked them to cancel the order and credit my charge card, neither of which they've done. That was over a week ago.
I will NEVER use them again, and recommend that you save your time/money!

I had been very satisfied with PetCareChoice... until this most recent order.

A few days after placing the order, I got a call/mesage from their customer service department telling me there was a 'discrepancy in my order' and to call back. When I called back, they said they had not received my vet's Rx.

I wrote my vet who said he was pretty sure they had faxed it but would re-fax the Rx. I called today, 3 days after having had my vet re-fax the Rx. They told me they still had not received the Rx. I told them that was pretty unlikely since I corresponded directly with my vet on who was going to have the Rx resent.

Then, the confessed 1) they were delayed (days!) in processing Rx faxes, and 2) that customer service had been calling customers advising them that they had not received prescriptions, not knowing the fax processing department was days (... like 3+ days!) behind.

So, I had the hassle of getting my vet to resend the Rx, pretty well accusing him and his staff of not sending it the first time, and he wastes his time resending it.

This is not a company I will do business with anymore. They may be a little cheaper on meds, but this kind of shilly-shally is not worth a few bucks.

Not recommended.

I have been using Petcarechoice.com for a few years now. I love the site because I am a single mom who can't afford very much. But me and my kids love our dog Milo and don't want to let him get sick. We needed flea medication and we ordered the product with them. It took about 2 weeks to arrive but we were extremely happy with the results and their customer service reps. Called to inform us of the delivery! I suggest it to anyone - and I am really shocked at the negative reviews... everyone I know who uses it loves it!

Despite the many bad reviews I've read about Petcarechoice, this website has maintain to be the best on my list in terms of pet medication, service and delivery, can never find anything I can complain about...

I had a great experience with PetCareChoice.com! I have been using this site for years as well my family uses it too! This site was recommended by my vet who knew that i was looking for cheaper more affordable pet meds. PetCareChoice.com delivered my products on time, and correctly! I have no problems with them at all. I highly recommend them.